Privacy Policy

Welcome to Secure Shield Password Manager, operated by ABP COMPANY SRL SEMPLIFICATA ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Secure Shield Password Manager application (the "App") and our website, appshieldmanager.com (the "Website").

By accessing or using our App or Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use. If you do not agree with the terms of this Privacy Policy, please do not access or use the App or Website.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Information You Provide to Us Directly

• Account Information: When you create an account, we may collect your email address and a master password. Please note that Secure Shield operates on a zero-knowledge architecture, meaning we do not store or have access to your master password or the contents of your encrypted vault.
• Contact Information: If you contact us for support or inquiries, we collect your name, email address, phone number, and the content of your message.
• Payment Information: If you subscribe to a premium plan, our third-party payment processors will collect your payment information. We do not directly store your credit card details on our servers.
• Feedback and Surveys: We may collect information you provide when you participate in surveys or provide feedback about our services.

1.2. Information We Collect Automatically

• Usage Data: We collect information about how you access and use the App and Website, such as your IP address, device type, operating system, browser type, pages viewed, features used, and the dates and times of your interactions. This data helps us understand user behavior and improve our services.
• Device Information: We may collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log Data: Our servers automatically record information ("log data") created by your use of the App and Website. Log data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

1.3. Information from Third Parties

We may receive information about you from third-party services, such as analytics providers, app store platforms (e.g., Apple App Store), and advertising partners. This information is typically aggregated and anonymized.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To operate, maintain, and provide all features of the App and Website.
• To Improve Our Service: To understand and analyze how you use our App and Website and to develop new products, services, features, and functionality.
• To Personalize User Experience: To present content and features tailored to your interests.
• To Communicate with You: To send you service-related communications (e.g., account verification, technical notices, security alerts, updates) and, with your consent, promotional communications.
• For Customer Support: To respond to your comments, questions, and requests and provide customer service.
• For Security and Fraud Prevention: To protect the security and integrity of our App and Website, prevent fraud, and enforce our Terms of Use.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the App or Website or the public, or (iv) protect against legal liability.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as a business asset.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including business or marketing uses.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Zero-Knowledge Architecture

Secure Shield is built with a zero-knowledge security model. This means that your master password and the data stored in your vault are encrypted locally on your device before being synchronized. We never have access to your master password, nor can we decrypt your vault data. This architecture ensures that only you can access your sensitive information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your master password and for controlling access to your account.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our App and Website are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our App and Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with Secure Shield, please contact us: